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SMB Spotlight: Wanna Cupcake?

Jim & Karie

As part of a regular series here at the FiveStars blog, we’ll take a look at some of our clients who have achieved success with our one-stop loyalty reward program. We’ve seen proven results for some time – now, we’d like to share them with you to give you a better idea of how implementing our program can help you acquire, grow, and retain your Read More →

SMB Spotlight: Sandwich Me In

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As part of a regular series here at the FiveStars blog, we’ll take a look at some of our clients who have achieved success with our one-stop loyalty reward program. We’ve seen proven results for some time – now, we’d like to share them with you to give you a better idea of how implementing our program can help you acquire, grow, and retain your Read More →

SMB Spotlight: The Alley

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As part of a regular series here at the FiveStars blog, we’ll take a look at some of our clients who have achieved success with our one-stop loyalty reward program. We’ve seen proven results for some time – now, we’d like to share them with you to give you a better idea of how implementing our program can help you acquire, grow, and retain your Read More →

SMB Spotlight: Yo Mama Frozen Yogurt

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As part of a regular series here at the FiveStars blog, we’ll take a look at some of our clients who have achieved success with our one-stop loyalty reward program. We’ve seen proven results for some time – now, we’d like to share them with you to give you a better idea of how implementing our program can help you acquire, grow, and retain your Read More →

FiveStars Raises $26 Million in Series B Funding Led by Menlo Ventures

FiveStars Loyalty Team

San Francisco, CA, September 25, 2014 – FiveStars, the fastest growing company in customer loyalty and marketing automation for small and medium businesses, today announced it has raised $26 million led by Menlo Ventures with participation from existing investors Lightspeed Venture Partners, DCM and Rogers Communications. Customer loyalty is a $60B market today, with Fortune 500 companies like Starbucks and Macy’s comprising the vast majority Read More →

How to Win Customers and Influence People

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If you’ve been a long-time reader of our blog, or even have a slight idea of what we here at FiveStars do, then you should know that we like helping small businesses build customer loyalty. Scratch that, we don’t just like it – we love it. We know it’s much easier (and profitable!) to keep an existing customer happy than it is to be constantly Read More →

Small Business Spotlight: The Sock Monster

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As part of a regular series here at the FiveStars blog, we’ll take a look at some of our clients who have achieved success with our one-stop loyalty reward program. We’ve seen proven results for some time – now, we’d like to share them with you to give you a better idea of how implementing our program can help you acquire, grow, and retain your Read More →

FiveStars Program Looks to Revive Loyal Business Customer Experience

FiveStars Rewards for Local Merchants

From Fox News Boston: A program is trying to revive the loyal business customer experience. More and more people are filling their wallet with FiveStar cards instead of those old punch cards. ”We can text, e-mail and give great rewards,” said Teri Black, owner of Jimmy & Joe’s Pizzeria. ”Each point is equivalent to $5 and basically, it rewards you with future items,” said Amy Black, a business Read More →

Infographic: Text Message Marketing, the New Kid on the Block

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As if you needed even more reasons to begin engaging your customers with text messages, this charming infographic by SlickText presents some mind-blowing statistics about mobile marketing. Did you know: The average person looks at his/her phone 150 times a day. Text messages are read on average within 5 seconds. The average click through rate for URLs presented in SMS messages are opened 5 times Read More →

Loyalty Programs Give More Punch Than the Old Punch Cards

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From In Business: Technology is giving merchants a newer, slicker, 21st-century way to offer customers reward/loyalty programs, signaling a shift away from those wallet-clogging buy-ten-get-one-free punch cards. Indeed, merchants of all kinds are signing up for tech programs that enable them to keep tabs on their regulars and reach out to new customers while the customers pile up reward points with the swipe of a card. Merchants Read More →

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