Customer service does impact customer satisfaction, but it's not the only factor. Learn five things...
Get Marketing Tips
The Top 50 Small Business Marketing and Customer Loyalty Advice Articles of 2016
As we say goodbye to 2016, here are the top 50 most popular small business marketing and customer...
27 Statistics That Prove Repeat Business is Where it’s At
Check out this impressive list of statistics that proves repeat business is important for any...
5 Ways to Keep Customers for Life
15% of a business's most loyal customers account for 55-70% of the business's total sales. Learn...
6 Creative Ways to Get More Customers in Your Door
Coming up with fresh and fun ways to get customers in your door is like coming up with new dinner...
5 Ways to Increase Customer Loyalty
Loyal customers keep your revenue flowing. In fact, loyal customers spend 67 percent more than...
Start Anew with Lost Customers – Send These 3 Easy New Year Promotions
Make a resolution to bring lost customers back in 2017.
5 Fabulous Marketing Ideas to Ring in the New Year
The retail forecast looks cheery and bright for 2017, with a predicted 3.7 percent growth in retail...
How to Create and Implement a Return Policy That Keeps Customers Happy
A return policy can impact your sales, so use these tips to create a policy that’s fair and keeps...
How Charitable Giving Helps Both Your Community and Your Business
Supporting a cause is good business. That’s the message from a growing field of research that...