Raising prices is one of the best things you can do if you want to build a successful business. This counterintuitive bit of advice comes from Chris Luo, VP of marketing at Fivestars, a loyalty program platform for small businesses. Luo joined the company two years ago, after stints in the marketing departments of Facebook and Google.
Fivestars has proved the concept. The company increased prices from $64/month when it launched to $99, then $149, then $199. If the growth in new customers has slowed slightly, the rapid rise in revenues has more than made up for it…
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