What efforts do you take to build trust with your customers? Building solid, trusting relationships...
The 5 Must-Dos of Relationship Marketing
Relationship marketing, with the right tools, will have an impact on your business and community...
Best-Kept Secrets: The 5 Things That Really Keep Customers Coming Back
For global companies, local boutiques and every business in between, customer loyalty is an...
15 Reasons Your Customers Might Be Jumping Ship
Are you noticing your small business’s foot traffic beginning to dwindle? Are you losing...
Infographic: How Customer Lifetime Value Affects Your Business, and 5 Ways to Increase It
Some customers are more valuable than others. But just how more valuable? The longer a customer...
Increase Customer Spending: 6 Ways to Encourage Loyal Spenders
For better or worse, I am somewhat of a regular at the local casino. I don’t have too many vices...
Infographic: Double the Size of Your Customer Database
Last week we chatted about how important it is to build up your customer list for quick and easy...
Keep Your Customers By Avoiding Common Mistakes
In the competitive landscape of local business, where every customer counts, it’s absolutely...
Leave Your Customers Wanting More
Owning or even running a small business in today’s competitive market isn’t as easy as it...
Infographic: 10 Ways to Increase Customer Spend
Fortune 500 companies have mastered it, and with our top 10 list so can you. Once your customers...