Some state governors recently announced that non-essential businesses will reopen in May, and many...
Keep Your Business Afloat: How to Launch and Promote a Gift Card Program During COVID-19 Slump
Around the country, small businesses are faced with the incredibly challenging decision of whether...
New research reveals ways to make your promotions more effective
It’s no secret that deals and promotions help bring in more sales. However, it’s also no secret...
Spring ahead with these end-of-winter promotions
With winter weather still engulfing many parts of the country—and the holidays behind us— your...
Why The “Love Local” Movement is Taking Off, and How to Tap Into It
Maybe you’ve noticed the change in the air: more and more consumers are forgoing big box...
13 Tools Businesses Can Use to Communicate with Customers
Check out our list of tools that can help you communicate with your customers and clients more...
What Drives Customer Satisfaction? Hint: It’s Not Just Customer Service
Customer service does impact customer satisfaction, but it's not the only factor. Learn five things...
The Cost of Poor Customer Service, and How to Fix it
How would you rate your customer service? The majority of business owners, 80%, in fact, believe...
4 Ways to Improve Customer Service Through Social Media
Every business strives to offer great customer service, but consumers are becoming increasingly...
3 Simple Videos You Should Create to Promote Your Business
As a small business owner, you’re constantly thinking of new ways to promote your product or...