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Author - Justin Reynolds

Customer Retention

Keep Your Customers By Avoiding Common Mistakes

In the competitive landscape of local business, where every customer...

<img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" class="attachment-vce-lay-b default-featured-img" alt="" decoding="async" loading="lazy" srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" sizes="(max-width: 375px) 100vw, 375px" />

Small Business Marketing

Infographic: Online marketing strategies that...

Online Marketing Strategies that will Impact your Business infographic

<img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" class="attachment-vce-lay-b default-featured-img" alt="" decoding="async" loading="lazy" srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" sizes="(max-width: 375px) 100vw, 375px" />

Running a Small Business

Email Wars: Google gets in the ring with ZoHo and...

Email is essential to all small businesses. We use it for customer...

<img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" class="attachment-vce-lay-b default-featured-img" alt="" decoding="async" loading="lazy" srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" sizes="(max-width: 375px) 100vw, 375px" />

Customer Retention

Leave Your Customers Wanting More

Owning or even running a small business in today’s competitive...

<img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" class="attachment-vce-lay-b default-featured-img" alt="" decoding="async" loading="lazy" srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" sizes="(max-width: 375px) 100vw, 375px" />

Text Message Marketing

Go Mobile and Go Big

Go Mobile And Go Big: Why and How to Implement SMS Marketing Into Your...

<img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" class="attachment-vce-lay-b default-featured-img" alt="" decoding="async" loading="lazy" srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" sizes="(max-width: 375px) 100vw, 375px" />

Running a Small Business

The $5 Marketing Team: Low cost small business...

Let’s face it, as small business owners we’re as busy...

<img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="(max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" class="attachment-vce-lay-b default-featured-img" alt="" decoding="async" loading="lazy" srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" sizes="(max-width: 375px) 100vw, 375px" />

Small Business Marketing

Testimonials & Feedback & Reviews, Oh my!

Easy to implement and effective ways to ask your customers for a...