Infographic: Why is Customer Loyalty Important?

We here at Fivestars are very familiar with just how important customer loyalty is, but don’t take it from us – take it from the National Business Research Institute! In their infographic you will learn about the concept of “same-store sales” and discover some surprising statistics (a whopping 85% of loyalty program members never hear a single word from their programs after signing up).

NBRI-Customer-Loyalty-Infographic

Tracy Gao
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Tracy Gao

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