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Customer Retention • Growing Your Business

Infographic: 10 Ways to Increase Customer Spend

Fortune 500 companies have mastered it, and with our top 10 list so can you. Once your customers...

<img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="auto, (max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="auto, (max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" class="attachment-vce-lay-b default-featured-img" alt="" decoding="async" loading="lazy" srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" sizes="auto, (max-width: 375px) 100vw, 375px" />

Growing Your Business

Improving the In-Store Customer Experience

Long-lasting customer loyalty is established by addressing two key components: providing an...

<img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="auto, (max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="auto, (max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" class="attachment-vce-lay-b default-featured-img" alt="" decoding="async" loading="lazy" srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" sizes="auto, (max-width: 375px) 100vw, 375px" />

Growing Your Business

How Will Technology Impact Local Businesses in 2013?

Tools in a local business owner’s marketing toolkit typically drive discovery, promotion, and...

<img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="auto, (max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="auto, (max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" class="attachment-vce-lay-b default-featured-img" alt="" decoding="async" loading="lazy" srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" sizes="auto, (max-width: 375px) 100vw, 375px" />

Growing Your Business

A True Advocate for Local Businesses

Historically, new technology has always been slow to trickle down to the local business level. With...

<img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="auto, (max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" alt="" decoding="async" loading="lazy" data-srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" data-src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" data-sizes="auto, (max-width: 375px) 100vw, 375px" class="attachment-vce-lay-b default-featured-img lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="375" height="195" src="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png" class="attachment-vce-lay-b default-featured-img" alt="" decoding="async" loading="lazy" srcset="https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-375x195.png 375w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto-300x156.png 300w, https://blog.fivestars.com/wp-content/uploads/2018/02/BlogDefaultPhoto.jpg 600w" sizes="auto, (max-width: 375px) 100vw, 375px" />

Customer Loyalty • Growing Your Business

Knowledge is Key in Building Customer Loyalty

According to Bain & Company, it is 6 to 7 times more costly to acquire a new customer than to...