As a business owner, there’s nothing better than seeing the same faces in your store again and...
Slow Business Days? No Way! 5 Easy Ways to Battle Sluggish Sales
Retail sales are expected to grow by 3.1 percent in 2016, but that doesn’t mean businesses...
Why Brand Loyalty Matters and What Impacts It
Is there a brand that you’re loyal to? Does a certain company make a product that you can’t...
18 Customer Appreciation Ideas Your Customers Will Love
Are you thankful for your customers? Of course you are. The real question is – do you show...
3 Quick Ways to Win Back Lost Customers
Losing a customer is costly. In fact, research shows the average cost of a lost customer is $289...
Just How Valuable Are Your Loyal Customers?
Every business knows that loyal customers are valuable, but how valuable? Statistics show that the...
4 Marketing Efforts You May Not Be Doing That Keep Customers Coming Back
There’s a ton of marketing advice out there to increase repeat business, but a lot of it is...
What to Do When Customers Just Aren’t That Into You
She’s not returning your calls. A friendly email goes unanswered and her relationship status on...
4 Easy-to-Use Website Features and Tools to Boost Repeat Business
How’s repeat business? Minor efforts towards increasing customer retention can make a major...
Customer Acquisition vs. Retention: Which One Should You Choose?
In marketing circles, we often face binary choices that can put us on one side or another of an...