By the time Facebook revealed that it was partnering on a 394-unit apartment complex within...
Fivestars Featured in the News
Featured in Inc. Magazine: Do You Value Customer Relationships Like You Should?
When I was a consultant at McKinsey working with Fortune 500 companies, and even now when I am...
New Customers Are Great, But Don’t Forget to Reward the Loyal Customers
More and more people are weighing in on the debate: who is more important to focus on, new or loyal...
A Peek at Fivestars Culture: Working and Living Together
From Wall Street Journal: Fivestars Inc., a San Francisco-based customer-loyalty service that...
Your Best Customers: Know Who They Are and What They Want
From VISA Viewpoints: All customers are not created equal. A handful of them are exponentially more...